Managed IT Services You Can Trust

MitraTI.com (Mitra Teknologi Informasi) is a professional IT Service Provider. We Specialize in delivering reliable IT operations, infrastructure management, DevOps Support, and Technical Assistant. With over decade of experience, our team helps business grow through secure, efficient, and cost-effective technology solutions.  

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SERVICES

What We Do

Managed DevOps & CI/CD Services

We help tech teams build efficient CI/CD pipelines, automate deployments, and implement observability using tools like Prometheus, Grafana, and ELK. Ideal for growing startup.

Cloud Infrastructure Setup & Optimization

Migrate to scalable cloud platforms like AWS, Alibaba, or GCP with expert setup and cost optimization. Secure backups, disaster recovery, and cloud audits included.

IT Support as a Service (Outsourced IT Helpdesk)

Your business deserves responsive IT support. We provide ticket-based remote and onsite services, endpoint management, and monthly SLA-based packages for non-IT companies.

Monitoring & Alerting Setup

We help businesses monitor performance and availability with Grafana, Prometheus, SigNoz, Zabbix, etc, and integrate alerts with Telegram, JSM, or WhatsApp. Includes team training.

Website & App Infrastructure Hardening

Not only make your website look good, but will also make more secure and reliable. We secure your web infrastructure with WAF, SSL, uptime monitoring, and auto-recovery systems.

Cyber Security Services

Protect your business from threats with expert-led vulnerability assessments, firewall & endpoint protection, and security audits. Stay ahead with proactive defense and compliance readiness.

Approach

Why Choose Us?

At MitraTI.com, we combine deep technical expertise with a commitment to excellent service. Here’s what sets us apart:

✅ Proven Experience
✅ End-to-End Solutions
✅ Agile & Scalable
✅ Reliable Support
✅ Security-First Approach

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Reliable, Secure, and Scalable IT Operations for Your Business

MitraTI.com is your trusted technology partner, providing end-to-end IT solutions tailored for Indonesian businesses. With our background in DevOps, Infrastructure, and IT Support, we offer a mix of project-based solutions and monthly managed services designed to optimize your business operations.

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Five Spheres. One Mission.

At MitraTI.com, we organize our services into five key sphere – each essential, all united under one mission: Empowering business through reliable, secure, and efficient IT solutions

 

DevOps

security

Support

Cloud Infrastructure

Monitoring & observability

TESTIMONIALS

What People Are Saying

“Tim MitraTI sangat responsif dan profesional. Mereka membantu kami melakukan migrasi ke cloud tanpa hambatan, dan sekarang sistem kami jauh lebih stabil.”
Yuniar R

IT Manager, PT Sumber Data Nusantara

“Layanan support dari MitraTI cepat tanggap dan sangat membantu operasional harian kami. Terasa seperti punya tim IT internal sendiri.”
Rina M

General Manager, PT Mitra Utama Logistik

“Kami mempercayakan pemantauan infrastruktur dan DevOps kepada MitraTI. Hasilnya, performa aplikasi kami meningkat dan downtime menurun drastis.”
Dimas A

CTO, CV Solusi Digital Mandiri

“Website perusahaan kami dibangun oleh MitraTI dari nol. Tidak hanya tampilannya modern, tetapi juga cepat dan aman. Sangat merekomendasikan!”
Cynthia A

Marketing Director, PT Sunindo Adipersada, Tbk

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Our Services

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We're Here To Help!

Office

Permata Cimanggis K8/25, Depok, Jawa Barat

Hours

Monday-Friday: 8am – 16pm
Saturday-Sunday: Closed

Call Us

(+62) 812-1519-100